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Monday, 20 October 2008
CRM Software, Stonefield Query

CRM Softwares could be used by most organizations to  increase the productivity of the staff. Most people are scared of new softwares  and do not like to use it for many reasons. The CRM software is from outside a  monster of a software and could scare most people with little experience. But  once taught well and its provisions, people tend to like it more and use It  more often.

p>The first important thing is to answer whether or not you  need a hosted solution. In the days of virtual employees, hosted solutions are  sometimes the best way to go. The other benefit is that you don't need to fuss  with installing the software on your own server and managing all the updates.  With hosted solutions, its plug and play for the most part.

First, you should make sure the product can be customized to fit your needs.   There are many systems out there but most likely none of them will work for your business right out of the box. To make sure a system can be customized, look for companies that sell multiple editions of their product, this usually means they have tailored their products to other customers and that they will be willing to meet your needs, and make the product work for you.

But what would happen if that popular CRM software wasn't general purpose anymore? Every company or individual would need a fully customized application. This way, if MangoShack needs to provide management for 7,000,000 customers, but only needs management for 3-5 providers, they would get optimized software that would handle this situation perfectly.

That last example is just one of the millions of possible combinations we can encounter involving thousands of factors influencing a company's need... General purpose CRM software isn't enough.

Purchasing an inexpensive CRM software solution is not easy but it should not be that difficult either. By evaluating the available customer relationship management software in the market using the guidelines above, you will soon find an affordable software solution that will fit your business.



Posted by rajeevsahadevan at 11:24 AM EDT
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